+1-855-211-0932 (ID:303167)
Not a customer yet? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each page. A context menu will open. It includes in-depth info about all the actions that you can perform on that particular page. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of tutorial videos demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you searching for, have a glance at our extensive Frequently Asked Questions section, which covers questions asked by real individuals and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ section either, you can contact our fantastic team of client support engineers available 24-7-365 and ready to help you with any issue. Each trouble ticket you submit will be replied to in less than sixty minutes (the average ticket response time is about twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 303167

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com